Best Value and Value Engineering Policy Statement

To provide our customers with a high quality of service, systems and products that meet their needs for the whole life of their premises through commitment to innovation, service, best value and value engineering in a mutually beneficial relationship.

To ensure that the client can comply with any Best Value or Value Engineering requirements we will discuss the proposed whole life of their premises to ensure that not only the immediate needs of the premises are met but that the services or systems that Total Fire Group Ltd recommend can be evolved to meet future requirements. Equally, where the customer’s premises do not have a long projected whole life, Total Fire Services will endeavour to devise systems and services which minimise the cost to the customer without compromising the safety of their staff or other users.

The development of our staff will be critical to our success. Every opportunity will be taken to improve the skills and knowledge of our staff through continuous professional development and the recruitment of staff based solely on their ability.